Printing a List of Inactive Customer Accounts
You can use the A/R Customer List screen to generate a list of customers with Inactive status, and include account balance information on the list.
For more information about using the A/R Customer List screen, see A/R Customer List Screen.
Before you start
If necessary, turn on and connect a printer.
To print a list of inactive customer accounts:
- Accounts Receivable > A/R Customers > Customer List.
- In the first Select By field in the Customer Range area, select Status, and then in the From field, select Inactive.
- In the second Select By field, select A/R Balance, accepting the default entries in the From and To fields.
- Under Include, select the Customers With Zero A/R Balance option.
- Click Process.
The Customer List Preview screen appears and displays customer accounts that match the criteria you specified.
- Make note of any accounts that do not have zero balances so that you can collect any outstanding amounts, or write off small or uncollectible amounts.
- Click Print.
- Click Close to return to the Customer List screen.